Operations Engineer

Role Summary

• •Take primary responsibility for maintaining and developing IT infrastructure ensuring service availability and reliability.
• •Monitor email traffic, identify abuse, and implement ad-hoc and structural solutions to maintain system integrity.
• •Collaborate closely with a small, passionate team of email and privacy experts and external partners.
• •Participate in on-call rotation and provide 3rd-line support to customers and resellers.
• •Contribute to infrastructure innovation projects and support full-stack development for internal tooling.

About the Company

• •Soverin is an independent, privacy-first email provider focused on secure and private communication.
• •The company values honest, privacy-first internet principles and aims to give users control over their data.
• •Operates with a small, expert team including tech gurus, network pros, and internet pioneers.
• •Based in Amsterdam, it serves MSPs, ISPs, SMBs, and resellers with scalable and secure email solutions.
• •Soverin emphasizes privacy by design and has a decade-long commitment to digital privacy.

What You Should Know

• •Opportunity to work in a growth industry with a strong mission on digital privacy and user control.
• •Role offers a flexible work environment with 40%-60% remote work and flexible hours.
• •Expect a hands-on role with responsibilities spanning infrastructure, monitoring, support, and development.
• •The team culture encourages a fix-it, document-it, automate-it mentality and continuous improvement.
• •Personal growth and development opportunities are supported in a vibrant, ambitious team.

Key Required Skills