Senior Platform Software Engineer I

Role Summary

• •Build, maintain, and evolve Braze's internal infrastructure as a service (IaaS) platform to support engineering teams.
• •Design and operate large-scale distributed processing frameworks, ensuring reliability and scalability for trillions of jobs daily.
• •Collaborate closely with multiple engineering teams to define and implement infrastructure solutions that accelerate deployment and improve monitoring.
• •Manage incident response through PagerDuty rotations, focusing on preventing outages and improving system reliability.
• •Automate operational workflows and provide tooling to reduce engineering toil and improve infrastructure observability and ergonomics.

About the Company

• •Braze is a leading customer engagement platform recognized for composable intelligence and AI-powered marketing solutions.
• •The company values a collaborative, kind, and passionate culture with a strong emphasis on work-life harmony and equity.
• •Braze operates at a massive global scale, serving over 3.3 billion monthly active users with a diverse technology stack.
• •It is a fast-growing, award-winning tech company recognized as a Great Place to Work and a leader in marketing technology.
• •Braze offers a global presence with offices worldwide and a commitment to inclusive and equitable hiring practices.

What You Should Know

• •Candidates should be prepared to work in a high-accountability, autonomous environment with a bias toward action.
• •The role involves collaborating asynchronously across global teams and requires strong documentation and communication skills.
• •Applicants will face the challenge of building scalable, reliable infrastructure that supports billions of messages and data points daily.
• •There are opportunities for professional growth supported by formal career pathing, learning stipends, and a culture of continuous improvement.
• •This position includes on-call responsibilities and a focus on incident management to maintain enterprise-grade SLAs.

Key Required Skills