Senior Platform Software Engineer I

Role Summary

• •Responsible for building and evolving Braze's internal infrastructure as a service (IaaS) platform to support engineering teams.
• •Develop and maintain large-scale distributed processing frameworks handling trillions of jobs daily using technologies like Sidekiq.
• •Collaborate closely with multiple engineering teams to define, implement, and automate infrastructure services for improved reliability and scalability.
• •Participate in incident management including on-call rotations to ensure system availability and continuous improvement.
• •Focus on automation, observability, and operational safety to reduce toil and enhance platform reliability at massive scale.

About the Company

• •Braze is a leading customer engagement platform recognized for innovation in marketing technology and AI-powered personalization.
• •The company values a collaborative, kind, and passionate culture with a strong emphasis on equity, inclusion, and work-life harmony.
• •Braze is a global company with offices worldwide and a workforce that embraces asynchronous collaboration across remote teams.
• •They offer a comprehensive Total Rewards package including competitive compensation, equity, and extensive benefits.
• •Braze has been repeatedly recognized as a Great Place to Work and a leader in marketing technology by industry analysts.

What You Should Know

• •Candidates should be prepared to work in a fast-paced, high-scale environment supporting billions of users and data points.
• •The role requires an enthusiastic, proactive attitude with a strong desire to automate and improve engineering workflows.
• •Applicants will engage in cross-team collaboration and documentation to enable smooth, scalable infrastructure usage.
• •The position involves on-call responsibilities and incident management to maintain enterprise-grade SLAs.
• •There are strong opportunities for professional growth supported by formal career pathing and a learning stipend.

Key Required Skills