Senior Platform Software Engineer I

Role Summary

• •Build, maintain, and evolve Braze's internal infrastructure as a service (IaaS) platform to support large-scale distributed systems.
• •Collaborate with engineering teams to define and implement infrastructure solutions that accelerate deployment and improve reliability.
• •Develop and operate asynchronous and background processing frameworks handling trillions of jobs daily using technologies like Sidekiq.
• •Manage incident response through PagerDuty rotations, focusing on prevention and continuous system improvements.
• •Automate infrastructure operations to reduce toil and enhance scalability, observability, and operational safety.

About the Company

• •Braze is a leading customer engagement platform recognized for innovation in marketing technology and AI-powered personalization.
• •The company fosters a collaborative, transparent, and inclusive culture with strong emphasis on work-life harmony and equity.
• •Braze is a global company with offices worldwide and a workforce passionate about high standards and teamwork.
• •It has received multiple accolades including Best Companies to Work For and Great Place to Work certifications internationally.
• •Braze offers comprehensive benefits including equity grants, flexible PTO, family services, and professional development support.

What You Should Know

• •Candidates should be prepared to work in a fast-paced, high-scale environment with a focus on automation and reliability.
• •The role requires strong collaboration skills across global and often asynchronous teams.
• •Applicants will have the opportunity to impact infrastructure that supports billions of users and messages daily.
• •There is a significant emphasis on documentation, operational discipline, and proactive incident management.
• •The role offers exposure to cutting-edge distributed systems, Kubernetes automation, and large-scale API-driven platforms.

Key Required Skills