What you'll do
- Lead the technical direction of a dedicated AI pod focusing on AI platform, retrieval infrastructure, and agent orchestration.
- Design and implement production AI systems including model selection, prompt architecture, and evaluation strategies.
- Own the data engineering foundation including data pipelines, warehouse decisions, and analytics infrastructure.
- Architect and deploy AI services on AWS cloud, managing containerized workloads and cost controls.
- Write production code across AI, cloud, data, and fullstack domains, maintaining hands-on involvement.
What you should know
- This role requires a broad skill set across AI/ML, cloud architecture, data engineering, and fullstack development.
- Candidates should be comfortable with hands-on coding and technical leadership in a mid-senior level position.
- Expect to work on cutting-edge AI infrastructure including vector stores, eval harnesses, and agent orchestration.
- The company offers comprehensive benefits, stock options, and personal development budgets.
- The position is based onsite in Toronto with some remote flexibility, requiring occasional office presence.
About the company
- ContactMonkey is a fast-growing SaaS company focused on transforming employee engagement through internal communications.
- Recognized by Deloitte Fast 50 and Fast 500 for multiple years and recently raised a $55M Series A.
- Values diversity and accessibility, encouraging applications from all backgrounds and providing interview accommodations.
- Offers a hybrid work environment with a downtown Toronto office and flexible remote policies.
- Known for innovative use of AI in production to enhance email engagement for major clients like IKEA and Roku.
Key required skills
LLMAnthropic SDKOpenAI SDKAWSECSTerraformSQLRuby on RailsTypeScriptVueSidekiqSQS