What you'll do
- Develop and maintain scalable frontend features and UI components for Zendesk Support.
- Collaborate closely with backend engineers and cross-functional teams to deliver end-to-end product features.
- Design and implement data-driven UIs using React, Redux, TypeScript, and GraphQL.
- Participate in system design, code reviews, and optimize frontend performance, accessibility, and responsiveness.
- Contribute to a collaborative engineering culture emphasizing mentorship, best practices, and continuous improvement.
What you should know
- This role offers the chance to work on a core product with greenfield development opportunities.
- Applicants should be prepared for a hybrid work environment with a mix of onsite and remote work.
- The position requires strong collaboration skills to work effectively in agile, cross-functional teams.
- There is an opportunity to grow skills in both frontend and potentially full-stack development.
- Candidates should be passionate about code quality, performance, and delivering delightful user experiences.
About the company
- Zendesk is a leading SaaS company focused on delivering exceptional customer service experiences globally.
- The company values inclusion, respect, balance, and mentorship within a hybrid-friendly work culture.
- Zendesk powers billions of conversations and is recognized for its AI and automation-driven products.
- It is a large, established organization with a global presence and a strong commitment to diversity and equity.
- The company fosters a culture of innovation and technical excellence with a focus on meaningful user impact.
Key required skills
JavaScriptTypeScriptReactReduxGraphQL