Build, maintain, and evolve Braze's internal infrastructure as a service (IaaS) platform to support engineering teams.
Design and operate large-scale distributed processing frameworks, ensuring reliability and scalability for trillions of jobs daily.
Collaborate closely with multiple engineering teams to define and implement infrastructure solutions that accelerate deployment and improve monitoring.
Manage incident response through PagerDuty rotations, focusing on preventing outages and improving system reliability.
Automate operational workflows and provide tooling to reduce engineering toil and improve infrastructure observability and ergonomics.

Candidates should be prepared to work in a high-accountability, autonomous environment with a bias toward action.
The role involves collaborating asynchronously across global teams and requires strong documentation and communication skills.
Applicants will face the challenge of building scalable, reliable infrastructure that supports billions of messages and data points daily.
There are opportunities for professional growth supported by formal career pathing, learning stipends, and a culture of continuous improvement.
This position includes on-call responsibilities and a focus on incident management to maintain enterprise-grade SLAs.

Braze is a leading customer engagement platform recognized for composable intelligence and AI-powered marketing solutions.
The company values a collaborative, kind, and passionate culture with a strong emphasis on work-life harmony and equity.
Braze operates at a massive global scale, serving over 3.3 billion monthly active users with a diverse technology stack.
It is a fast-growing, award-winning tech company recognized as a Great Place to Work and a leader in marketing technology.
Braze offers a global presence with offices worldwide and a commitment to inclusive and equitable hiring practices.

Ruby on RailsKafkaKubernetesSidekiqDistributed systems

Senior Platform Software Engineer I

About the role