Senior Platform Software Engineer I

Role Summary

• •Build, maintain, and evolve Braze's internal infrastructure as a service platform to support large-scale distributed systems.
• •Collaborate with engineering teams to define and implement IaaS solutions that improve deployment speed and infrastructure reliability.
• •Design and operate internal software frameworks for asynchronous and background processing at massive scale using technologies like Sidekiq.
• •Manage incident response through PagerDuty rotations, focusing on prevention and continuous system improvement.
• •Develop automation and tooling to reduce operational pain and improve workflow efficiency for engineering teams.

About the Company

• •Braze is a leading customer engagement platform known for composable intelligence and AI-powered marketing technology.
• •The company values kindness, teamwork, and work-life harmony while navigating rapid global growth.
• •Braze is recognized as a Great Place to Work and has received multiple industry accolades for culture and technology.
• •It operates at a massive scale with billions of monthly active users and global offices across multiple continents.
• •Braze emphasizes equity, inclusion, and diversity, committing to fair and accessible recruiting and employee support.

What You Should Know

• •Candidates should be prepared to work in a fast-paced, high-impact environment with a bias toward action and autonomy.
• •The role requires collaboration across global remote teams and strong documentation practices to avoid redundant work.
• •Applicants will engage with large-scale API-driven systems and complex distributed processing challenges.
• •The position includes on-call responsibilities for incident management and system reliability.
• •Braze offers a comprehensive benefits package including equity, professional development, and family support.

Key Required Skills