What you'll do
- Serve as the technical anchor for the Channels division, driving architectural direction and quality standards.
- Lead large, ambiguous projects end-to-end, coordinating across multiple teams and managing operational support.
- Bridge the gap between the customer-facing dashboard and delivery engines with hands-on coding and leadership.
- Mentor engineers at all levels, improving code quality, architecture, and team collaboration.
- Champion reliability and observability, reducing incidents and improving error handling across systems.
What you should know
- This role requires 10+ years of experience with significant technical leadership across multiple teams.
- Candidates should be comfortable working full stack, especially with Ruby on Rails and modern frontend tech like React and TypeScript.
- Expect to work on foundational infrastructure and frameworks that impact many engineers and product features.
- The role offers opportunities to influence technical vision and architectural decisions at a division-wide level.
- Braze provides a comprehensive benefits package, equity, and strong professional development support.
About the company
- Braze is a leading customer engagement platform recognized for innovation and AI-powered marketing technology.
- The company values approachability, kindness, passion, and teamwork while fostering work-life harmony.
- Braze is a global company with offices worldwide and a strong commitment to equity and inclusion.
- It has been repeatedly recognized as a Great Place to Work and a leader in marketing technology.
- Braze offers a collaborative, transparent, and fun culture with strong employee resource groups and community engagement.
Key required skills
Ruby on RailsReactTypeScriptMongoDBEvent-driven architecture