What you'll do
- Serve as the technical anchor for the Channels division, driving architectural direction and quality standards.
- Lead large, ambiguous projects end-to-end across multiple teams, from design to operational support.
- Bridge the gap between the customer-facing dashboard and underlying delivery engines with hands-on coding.
- Mentor engineers at all levels, simplifying complex problems and connecting technical decisions to business outcomes.
- Champion reliability and operability by improving observability, error handling, and reducing incidents division-wide.
What you should know
- Candidates should be prepared to set a high technical bar and influence multiple teams with strong leadership.
- The role requires balancing hands-on development with strategic architectural leadership and mentorship.
- Expect to work onsite in San Francisco within a collaborative, transparent, and passionate team environment.
- Opportunities exist to impact foundational systems that support a maturing suite of marketing channels.
- Applicants should be comfortable navigating complex, evolving product ecosystems and driving consensus.
About the company
- Braze is a leading customer engagement platform focused on delivering personalized, AI-powered marketing experiences.
- The company values teamwork, autonomy, accountability, and work-life harmony during rapid global growth.
- Braze is recognized as a Great Place to Work and has multiple industry accolades for culture and technology.
- It is a global company with offices worldwide, emphasizing diversity, equity, and inclusion in hiring and culture.
- Braze offers a comprehensive Total Rewards package including competitive pay, equity, and extensive benefits.
Key required skills
Ruby on RailsReactTypeScriptMongoDBEvent-driven architecture