What you'll do
- Lead development of automation tooling to reduce manual insight generation by 75%, enabling scale from 15-25 to hundreds of customers.
- Design and implement data pipelines processing unstructured data like session recordings and chat logs through the Intelligence Layer.
- Collaborate with product, design, data science, and ML engineers to build enterprise-grade features and operationalize AI models.
- Centralize and standardize data reporting and analytics infrastructure using Snowflake, dbt, and Looker to ensure insight accuracy and reliability.
- Own components through full lifecycle, building scalable, resilient systems with containerization (Docker, Kubernetes) and cloud infrastructure (AWS, Terraform).
What you should know
- Ideal candidates thrive at the intersection of data, automation, and product development with a passion for innovation.
- The role requires working with large-scale unstructured data and building self-service tools for cross-functional teams.
- Applicants should be comfortable in a fast-scaling environment, transforming manual processes into automated, scalable solutions.
- Strong alignment with BetterUp’s mission and values around human transformation and continuous learning is essential.
- This position offers a chance to work on cutting-edge AI and ML model operationalization within a strategic B2B SaaS platform.
About the company
- BetterUp is a human transformation company focused on enabling self-driven behavior change with a soulful, inventive culture.
- The company emphasizes personal coaching for employees and managers, fostering intense, fulfilling career growth.
- BetterUp operates as a hybrid workplace with multiple US and European hubs, promoting in-person collaboration when necessary.
- They are an AI-forward organization integrating human expertise with AI to innovate workforce insights and talent development.
- BetterUp is committed to diversity, equity, and inclusion, providing equal employment opportunities and a supportive environment.
Key required skills
RubyElixirJavaScriptTypeScriptSnowflakedbtLookerDockerKubernetesAWSTerraformData pipelinesETL