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BetterUp·New York, United States·onsite

Staff Full-Stack Engineer — Customer Value + Performance Intelligence (Tech Lead)

Posted 7 days ago
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Ruby on RailsTypeScriptJavaScript

About the role

What you'll do

  • Lead development of automation tooling to reduce manual effort by 75% and scale customer insights from 15-25 to hundreds.
  • Design and implement data pipelines processing unstructured data like session recordings and behavioral signals.
  • Collaborate with product, design, data science, and ML engineers to build enterprise-grade Performance Intelligence features on frontend and backend.
  • Centralize and standardize data collection, transformation, and reporting infrastructure using tools like Snowflake, dbt, and Looker.
  • Own full lifecycle of scalable, resilient systems using containerization (Docker, Kubernetes) and cloud infrastructure (AWS, Terraform).

What you should know

  • Ideal candidates have 7+ years experience, preferably in startups or high-growth environments with strong software engineering practices.
  • The role requires comfort working with both structured and unstructured data and building scalable data infrastructure.
  • Applicants should be excited about AI integration and continuous learning in an AI-forward company culture.
  • This position offers a chance to work on cutting-edge data and ML operationalization impacting enterprise customers.
  • Candidates must be willing to work onsite part-time in one of BetterUp’s office hubs and align with the company’s mission-driven values.

About the company

  • BetterUp is a human transformation company focused on enabling self-driven behavior change through coaching and technology.
  • The company fosters a soulful, inventive culture with strong emphasis on personal coaching and development for employees.
  • BetterUp is a hybrid workplace with multiple US and Europe hubs requiring in-person collaboration at least two days per week.
  • They operate in the B2B SaaS and HR tech industry, transforming coaching into a strategic performance intelligence platform.
  • Committed to diversity, equity, and inclusion, and offers comprehensive benefits including coaching, volunteer days, and learning stipends.

Key required skills

RubyElixirJavaScriptTypeScriptSnowflakedbtLookerDockerKubernetesAWSTerraform

Summary generated from the original posting.