What you'll do
- Lead development of automation tooling to reduce manual insight generation by 75%, enabling scale from 15-25 to hundreds of customers.
- Design and implement data pipelines processing unstructured data like session recordings and chat logs through the Intelligence Layer.
- Collaborate with product, design, data science, and ML engineers to build enterprise-grade Performance Intelligence features on frontend and backend.
- Centralize and standardize data collection, transformation, and reporting using Snowflake, dbt, and Looker to ensure insight accuracy and reliability.
- Own full lifecycle of scalable, resilient systems using containerization (Docker, Kubernetes) and cloud infrastructure as code (AWS, Terraform).
What you should know
- This role suits engineers with a passion for data, automation, and product development in a high-growth environment.
- Candidates should be comfortable working with both structured and unstructured data and building scalable data infrastructure.
- The position requires collaboration across multiple teams including data science, ML, product, and customer-facing groups.
- Applicants should be ready to contribute to scaling a strategic platform that transforms manual processes into automated, self-service capabilities.
- The company values professionals who experiment boldly with AI and continuously learn to amplify their impact.
About the company
- BetterUp is a mission-driven company focused on human transformation and enabling self-driven behavior change.
- They offer a unique employee experience including personal coaching, development plans, and a soulful, inventive culture.
- The company operates a hybrid work model with emphasis on in-person collaboration at multiple US and European hubs.
- BetterUp is an AI-forward organization integrating human expertise with AI to innovate workforce insights and talent development.
- They emphasize diversity, equity, and inclusion, providing equal employment opportunities and fostering authentic workplace belonging.
Key required skills
RubyElixirJavaScriptTypeScriptSnowflake - databasedbtLookerDockerKubernetesAWSTerraform