Back to BetterUp
BetterUp logo
BetterUp·San Francisco, United States·onsite

Staff Full-Stack Engineer — Customer Value + Performance Intelligence (Tech Lead)

Posted 8 days ago
Apply on company site
Ruby on RailsTypeScriptJavaScript

About the role

What you'll do

  • Lead development of automation tooling to reduce manual insight generation by 75%, enabling scale from 15-25 to hundreds of customers.
  • Design and build data pipelines processing unstructured data such as session recordings, chat logs, and behavioral signals.
  • Collaborate closely with product, design, data scientists, and ML engineers to deliver enterprise-grade Performance Intelligence features.
  • Centralize and standardize data reporting and analytics infrastructure using tools like Snowflake, dbt, and Looker.
  • Own full lifecycle of scalable, resilient systems using containerization (Docker, Kubernetes) and cloud infrastructure as code (AWS, Terraform).

What you should know

  • This role requires a passion for innovation at the intersection of data, automation, and product development.
  • Candidates should be comfortable working with both structured and unstructured data and building scalable data infrastructure.
  • The position offers the opportunity to work on cutting-edge AI and ML operationalization in a fast-growing, mission-driven company.
  • Applicants must be ready for a high-impact, career-defining role with a focus on delivering measurable business value.
  • The work environment is collaborative and data-driven, requiring strong communication skills and alignment with BetterUp’s mission.

About the company

  • BetterUp is a human transformation company focused on enabling self-driven behavior change through coaching and technology.
  • The company emphasizes a soulful, inventive culture with strong personal development support including personal coaches for employees.
  • BetterUp operates as a hybrid workplace with multiple US and Europe hubs, encouraging in-person collaboration at least two days per week.
  • They are an AI-forward organization integrating AI thoughtfully to augment human expertise and innovation.
  • BetterUp is committed to diversity, equity, and inclusion, providing equal employment opportunities and a supportive environment.

Key required skills

RubyElixirJavaScriptTypeScriptDockerKubernetesAWSTerraformSnowflakedbtLookerData pipelinesETL

Summary generated from the original posting.